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Singular Sleep FAQs


What is Singular Sleep?

Do you accept health care insurance?

Is my electronic health record kept private?

What type of payments do you accept?

I have a question that isn't listed below. Can you help me?

Are there any discounts or specials?

Home Sleep Testing

How does the WatchPat One home sleep test measure?

What does the test detect?

Is an at-home sleep test right for me?

If I wear the device for multiple nights, will I receive better or more accurate results?

How accurate are at home sleep apnea tests?

Do I need a prescription for a home sleep test?

What happens if I have a problem setting up the home sleep test device?

Have other people used the device before me?

What is the cost of a home sleep test?

How long will it take to get the results of my sleep study?

How old do you have to be to take the home sleep test?

I live outside of the United States. Can I order a home sleep test?

In which states can I get a home sleep test?

Can I get a DOT- or FAA-mandated sleep study through you?

I have a pacemaker and/or an ICD (implanted defibrillator). Will I be able to use this test?

I have a cold. Should I wait to do the sleep study?

I take sleeping medications and/or drink alcohol to help me go to sleep. Should I avoid this before the sleep study?

How long will it take to get my home sleep apnea test?

Online Consultations

How much does an online consultation cost?

Will I receive a prescription from my online consultation?

How do I schedule a consultation?

What times and days of the week are available for consultations?

Can I use a mobile device for a consultation?

In which states can I get an online sleep consultation?

Will my primary care provider get a copy of the consultation?

Can you do prior authorizations for prescription equipment?


What is your return policy?

Which products require a prescription? Why do I need a prescription?

How can I obtain a prescription for a product?

Which health care professionals can give me a prescription?

I have a CPAP prescription from outside the United States, can I use this to purchase a CPAP machine?

What does my prescription need to say exactly?

How can prescriptions be submitted to you?

Do I have to pay tax on my purchase?

When will I receive my product?

CPAP Therapy

Do I need a new sleep test for a new CPAP machine?

How do I know which mask to use?

How do I fit my mask correctly?

What can I do to stop my mask from irritating me and causing soreness and bruising?

How often do I need to reorder supplies?

What do I do when I receive my new device and equipment?

I don’t like using PAP and wearing the mask to bed, what can I do?

I am claustrophobic and cannot get used to the nasal mask. What can I do?

What is the noise me and my bed partner hear coming from my mask?

What is the whistling noise I hear from my mask?

How do I stop my mask from leaking?

How do I stop my pillow from breaking my mask seal when I sleep on my side or stomach?

Why do I keep taking my mask off during the night while I'm sleeping?

Why am I still snoring?

Why is my PAP machine giving me gas and stomach bloat?

Why does my BiPAP machine feel like it's not breathing with me?

The pressure is making it difficult for me to fall asleep, what can I do?

My machine stopped working, what do I do?

How do I stop getting tangled in my tubing during the night?

How do I stop pulling my machine off the nightstand?

How do I stop water from getting in my tubing?

What is the white/pinkish film in my humidifier water chamber?

What happens if I spill water on to my PAP machine?

My bed partner is complaining of a loud noise coming from the machine. What is causing this?